Bring WhatsApp, Instagram, Messenger, Telegram, TikTok, SMS and web chat into one shared customer inbox with AI agents, CRM context, workflow automation and human handoff.
See how moments across messaging, calls, social, SMS and web become one owned customer story.
New WhatsApp conversation
DripTell reply
Yes. Dubai Mall pickup is available today.
Conversation
The channel changes. The customer context does not.
Outcome
Reservation created
New Instagram conversation
DripTell reply
It is. I can hold your size for two hours.
Conversation
The channel changes. The customer context does not.
Outcome
Sales lead qualified
New Messenger conversation
DripTell reply
Your address is eligible for same-day delivery.
Conversation
The channel changes. The customer context does not.
Outcome
Delivery confirmed
New Telegram conversation
DripTell reply
It left the store at 2:10 PM and is on the way.
Conversation
The channel changes. The customer context does not.
Outcome
Order status shared
New AI Calls conversation
DripTell reply
Thursday at 3:30 PM is available.
Conversation
The channel changes. The customer context does not.
Outcome
Appointment moved
New TikTok conversation
DripTell reply
Yes. I found size 42 and added the pickup option.
Conversation
The channel changes. The customer context does not.
Outcome
Video enquiry qualified
New Snapchat conversation
DripTell reply
Dubai Mall pickup details are ready to share.
Conversation
The channel changes. The customer context does not.
Outcome
Pickup details shared
New SMS conversation
DripTell reply
Yes. Your collection code is DT4821.
Conversation
The channel changes. The customer context does not.
Outcome
Collection confirmed
New Web Chat conversation
DripTell reply
I have assigned Amira with your requirements attached.
Conversation
The channel changes. The customer context does not.
Outcome
Sales owner assigned
DripTell is not another place to copy and paste customer data. Conversation, lead, automation and follow-up are different views of the same relationship.
WhatsApp, Instagram, Messenger and Telegram arrive in one inbox with the owner, history and channel already attached. Your team can continue without asking the customer to start again.
DripTell reads the conversation, captures and scores the lead, then keeps the opportunity beside the chat. People can correct details, assign an owner and move the deal forward in one place.
Create clear journeys for qualification, reminders and handover. Automation pauses when a customer replies, so the workflow helps the relationship instead of talking over it.
Send useful campaigns to the right audience, see delivery and replies, then continue every response in the same inbox. No spreadsheet handoff. No missing history.
Inbox, owner and lead context stay together.
Start with the inbox your team needs today. Add AI, campaigns, voice and deeper automation when the workflow is ready.
Explore DripTell freeProduct preview · Controlled pilot
The Customer Journey preview brings recorded enquiry sources, replies, handoffs and checked outcomes into one clear report.
Explore the preview
When a customer needs judgment, the teammate who steps in sees what was asked, what the AI understood and what should happen next.
Amira has the conversation
Context transferred with the handoff
Automated follow-up paused
Calls, permissions and developer access stay attached to the customer model instead of becoming separate systems to manage.
Voice agents use approved business knowledge, capture the transcript and return the outcome to the customer record your team already uses.
Live AI call
Maya, reception
Call outcome
Appointment moved to Thursday at 3:30 PM.
Aisha Rahman
The call joins the same customer story.
Good afternoon. How can I help?
I need to move tomorrow's appointment.
Of course. What time works better for you?
Sentiment
Positive
Next action
Send confirmation
Control channels, contacts, campaigns, billing and automation by role, with two-factor authentication, passkeys and session controls.
Required by workspace
Passwordless sign-in
Trusted devices only
Documented REST APIs, outbound webhooks and MCP connectivity keep DripTell open to your wider operating stack and AI workflows.
{
"conversation": "cnv_8X29",
"status": "open",
"intent": "sales",
"lead_score": 92,
"owner": "usr_amira",
"channel": "whatsapp"
}Documented platform access
Reliable outbound events
AI workflow connectivity
Orders, payments and CRM updates join the conversation as they happen. Your team sees one useful timeline instead of searching five systems.
Open developer documentation
Aisha Rahman
Live customer activity
New product enquiry
WebflowAisha asked about same-day collection.
Conversation matched
DripTellThe enquiry joined Aisha's existing customer record.
Order DT-4821 created
ShopifyAir Max 270, size 42, Dubai Mall collection.
$177 captured
StripePayment was attached to the same customer story.
Opportunity moved to Won
Zoho CRMThe owner and revenue updated without another handoff.
Fulfilment workflow triggered
ZapierThe collection team received the confirmed order.
Compare team, contact, delivery and WhatsApp capacity without hidden overage assumptions.
| Compare plans Monthly subscription in USD | StarterBring customer conversations together, organise leads and start using AI replies. $100per month | BusinessMost selectedGive a growing team more capacity to automate enquiries and follow-ups. $250per month | ScaleHandle higher volumes with more capacity for your teams and workflows. $499per month |
|---|---|---|---|
| Customer channels | WhatsApp, Instagram, Messenger, Telegram and website chat | WhatsApp, Instagram, Messenger, Telegram and website chat | WhatsApp, Instagram, Messenger, Telegram and website chat |
| Team members | 5 team members, including the owner | 20 team members, including the owner | 50 team members, including the owner |
| Stored contacts | Up to 25,000 saved contacts | Up to 100,000 saved contacts | Up to 250,000 saved contacts |
| Monthly message allowance | 5,000 messages per month For marketing and scheduled follow-ups. Regular inbox replies don't use this allowance. | 50,000 messages per month For marketing and scheduled follow-ups. Regular inbox replies don't use this allowance. | 150,000 messages per month For marketing and scheduled follow-ups. Regular inbox replies don't use this allowance. |
| Active automations | No catalogue cap | No catalogue cap | No catalogue cap |
| Maximum connected WhatsApp numbers | Up to 5 total | Up to 20 total | Up to 100 total |
| Included WhatsApp numbers | 1 WhatsApp number included | 1 WhatsApp number included | 1 WhatsApp number included |
| Additional WhatsApp numbers | $10/month each, within the total shown | $10/month each, within the total shown | $10/month each, within the total shown |
| Integrations, APIs, webhooks and MCP | Included, subject to availability and permissions | Included, subject to availability and permissions | Included, subject to availability and permissions |
| AI replies | Workspace-configured usage allowance | Workspace-configured usage allowance | Workspace-configured usage allowance |
| Choose | Choose Starter | Choose Business | Choose Scale |
Each attempt to send a message counts, including failed sends and retries. Allowances reset with subscription renewal. At the limit, Lite pauses all outgoing messages; Starter, Business and Scale pause marketing and scheduled follow-ups only. Incoming messages are still saved, with no automatic extra charges for reaching the limit.
When stored-contact capacity is reached, incoming enquiries are still saved. Adding or importing more contacts requires available capacity or a plan upgrade.
Smaller business? Start with Lite
$49 per month
Get the same five customer messaging channels, shared inbox, lead management, human handoff and AI replies with lighter capacity.
Lite includes 1 WhatsApp number and 2 active automations in total. Integrations, APIs and MCP require Starter or above.
Choose LiteFree forever for your first WhatsApp inbox
$0 per month
Start with basic inbox replies and lead management for one owner, one eligible WhatsApp number and up to 500 contacts.
Start Forever FreeWhatsApp messaging fees may apply separately. Free refers to the DripTell subscription, not a promise that all WhatsApp message delivery is free.
500 outgoing WhatsApp messages from DripTell each calendar month. Incoming messages remain saved when the limit is reached.
WhatsApp only. No campaigns, scheduled follow-ups, AI calls, extra numbers, advanced automation, integrations, developer APIs or MCP.
1 user, the owner · Up to 500 saved contacts
1 WhatsApp number included · 10 one-time AI reply attempts per workspace
Already a DripTell customer? Your price, benefits, renewal date and original WhatsApp message allowance stay unchanged unless you confirm a switch. Unlimited legacy packages stay unlimited.
Eligible new signups start with a 15-day Starter trial without a card. Existing workspace eligibility rules still apply.
WhatsApp and provider message fees, plus prepaid AI Calls, are separate. There are no automatic allowance-overage charges or automatic paid AI top-ups.
Talk through the right planIf your workflow is unusual, show it to us. We will tell you plainly what DripTell can handle and what needs a different setup.
Chat with our teamDripTell is a WhatsApp automation and omnichannel customer support platform. It keeps customer channels, a shared team inbox, AI agents, CRM context, campaigns and human handoff in one operating workspace.
DripTell brings WhatsApp, Messenger, Telegram, Instagram, TikTok, Snapchat, SMS, Web Chat and AI Calls into one workspace. Channel access and usage depend on your plan and workspace configuration.
No. You can connect an existing business number through Meta's embedded signup or begin with a new number. Our UAE-based team helps you through verification.
Meta fees vary by message category and destination market. DripTell shows those charges separately from your platform plan, so billing stays transparent.
AI answers from the business knowledge you approve. When confidence is low or a customer asks for a person, the conversation moves to your team with the full context attached.
Yes. Teams can work from one number with assignments, internal notes, roles and a clear history of who handled each conversation.
You can import or sync customer data, control access by role and export it when needed. Each workspace is isolated and protected with modern sign-in controls.
Ask AI
Do not take our word for it. Ask an independent AI to compare DripTell with the alternatives you are considering, based on channels, workflow, team fit and cost.
The question opens ready to review. You decide when to send it.
We will map it from first message to qualification, ownership, follow-up and the next useful action using your real operating rules.